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ConnectCMS is our core Courier
Management System software application and provides a complete
back-office solution for your delivery company. Developed for
businesses providing time-sensitive, on-demand, and oftentimes
mission-critical services to their client base, it gives you
the tools to successfully manage your resources: people, time,
money, and assets. We don't modularize every aspect of our
software and ask you to pay separately for each little feature, like
some of our competitors. We assume it's a given that you need
varied invoicing and extensive management reporting tools; that
you'll want to chase receivables, raise statements, pay driver
settlements, and monitor the productivity of your sales team.
In today's tough marketplace, we understand just how vital it is
to remain competitive and still keep up with the demands of your
customers. Our suite of products work together to provide you
with all the tools your need to stay ahead of the game.
A comprehensive
pricing area allows you to set up your rates as simply or as
complex as your individual needs dictate. Group your clients
for similar pricing, or set each of them up with their own
customized
rates.
Using a combination of service types,
surcharges, zones, mileages, street and city locations, weight and piece schedules, volume discounting, "fudge-factoring"
and percentage adjustments, you can create an unlimited number of
tariff structures. For those occasions when automatic pricing is
the exception rather than the rule, you can override the charges for
the customer, the driver, or both, on
a job-by-job basis. We think we've covered pretty much
every pricing possibility you might need, but if you can think of
something that we've missed, just let us know and we'll add it!
ConnectMail Pro provides two-way
messaging capabilities between your dispatchers, drivers, operators,
and customers. Using email, SMS or paging, orders can be dispatched to
your drivers mobile phones. After they receive details of
an order, they can quickly update the back-office system by sending
canned responses relating to the status of the job. Once drivers
send back proof-of-delivery details, the information
is processed and automatically sent via email to your customer, letting them know
their package has been delivered and the order is complete.
ConnectFTP allows your
clients to integrate data from your system into theirs,
and vice-versa. It runs seamlessly in the background
monitoring and downloading orders that have been generated
remotely by your customers. It
can create and upload standard or customer specific proof-of-delivery and
chargeback files.
WebConnect, QwikQuote & QwikTrack
modules give your
customers the ability to place and track orders online.
Instead of having to call for delivery status updates, your
customers have up-to-the-minute information at their fingertips with
just a click of the mouse. They
can manage their frequently used pickup and delivery
addresses, produce activity reports, view historical orders, update
account information, setup authorized users, print BOLs, send messages to your dispatchers and staff,
and reprint invoices. |
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