ConnectCMS is our core Courier Management System, and provides a complete back-office solution for your delivery company. Providing you with the necessary tools to successfully manage your resources: people, time, money and assets. We don’t charge our customers for each module, we assume it’s a given that you need varied invoicing and extensive management reporting tools; that you’ll want to chase receivables, raise statements, pay driver settlements, and monitor the productivity of your sales team.

We understand just how vital it is to remain competitive and still keep up with the demands of your customers. Our suite of products work together to provide you with all the tools you’ll need to stay ahead of the game. A comprehensive pricing area allows you to setup your rates as simply or as complex as your individual needs dictate. Group your clients for similar pricing, or set each of them up with their own customized rates.

Using a combination of service types, surcharges, zones, mileages, street and city locations, weight and piece schedules, volume discounting, "geo-factoring” and percentage adjustments, you can create an unlimited number of tariff structures. For those occasions when automatic pricing is the exception rather than the rule, you can override the charges for the customer, the driver, or both, on a job-by-job basis. We think we’ve covered pretty much every pricing possibility you might need, but if you can think of something that we’ve missed, just let us know and we’ll add it in!


Provide your customers with the ability to place and track orders online. Using ConnectWeb, customers can manage frequently used pickup and delivery addresses, produce activity reports, view historical orders, update account information, setup authorized users, print BOLs, send messages to your dispatchers and staff, and reprint invoices.

ConnectMail Pro

Provide two-way communication between your dispatchers, drivers, operators and customers. Using email or SMS, orders can be dispatched to your drivers’ mobile phones. After receiving details of an order, they can quickly update the back-office system with the status of the job. Once drivers send back proof-of-delivery details, the information is processed and automatically sent via email to your customers, letting them know their package has been delivered and the order is complete.


Allow your clients to integrate directly with your system. Running seamlessly in the background, ConntectFTP monitors and downloads orders that have been generated remotely by your customers and can create and upload standard or customer specific proof-of-delivery chargeback files.

About Us

Support Center Services LLC has been designing, programming, and supporting software systems for the courier, messenger and trucking industries for more than thirty years. We provide industry specific software solutions, with real-time operational functionality, for companies with high volume dispatch needs at an affordable price. Whatever your budget, whatever your size, we have a solution that will fit your pocket.